FAQ

Are your products authentic?

Yes. We guarantee that all products sold on our website are 100% authentic, brand-new, and unused. We do not sell replicas, counterfeit items, or imitations of any kind.

Where do you source your products from?

Our products are sourced from authorized distributors, licensed wholesalers, and reputable retailers that are known for selling genuine branded goods. Each item is carefully inspected before it is shipped to ensure quality and authenticity.

Are you an authorized retailer of Sol de Janeiro?

We are an independent retailer and are not directly affiliated with or endorsed by Sol de Janeiro. However, all Sol de Janeiro products sold on our website are genuine and legally obtained through trusted supply channels.

Why is your pricing different from other retailers?

Pricing may vary due to sourcing, promotions, and inventory availability. Variations in price do not affect the authenticity or quality of our products.

Do product packaging or batch codes vary?

Yes. Packaging, batch codes, and labelling may vary depending on region or production run. This is normal and does not affect product quality or authenticity.

Do you offer returns or refunds?

Yes. Please refer to our Returns & Refunds Policy for full details. We stand behind the quality and authenticity of every product we sell.